8mbet Terms and Conditions

1 Definitions and Interpretations

Certain words used in these Terms have specific meanings, which are clarified below:

• "Platform" — refers collectively to the 8mbet website, mobile application, and all related digital services.
• "User" or "You" — any person who has registered on the platform or is using its services.
• "Account" — the registered profile created in the user's name, through which services are accessed.
• "Bonus" — specific promotional offers on the platform, such as a welcome bonus or cashback — each with its own applicable terms.
• "Bet" — funds placed from the user's account to participate in a game or sports event.
• "Turnover" — the total amount wagered by the user during a given period.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account on 8mbet, the user must be at least 21 years of age. Age verification is mandatory at the time of registration. Valid identity documents such as a national ID card or passport may be requested if needed.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts under the same person's name or from the same device and IP address is prohibited. 8mbet reserves the right to close all associated accounts and forfeit balances if this policy is violated.

2.3 Accuracy of Information

The user is responsible for ensuring that the name, address, mobile number, and other information provided at registration are accurate and kept up to date. Providing false information may result in immediate account closure.

3 Account Security and Login

The user's username and password are entirely personal and confidential. Sharing account credentials with anyone else is prohibited. The user is fully responsible for all activity on their account.

• It is advised to keep your password difficult to guess — use a combination of numbers, letters, and special characters.
• If you suspect unauthorized access, notify the 8mbet support team immediately.
• Always log out after using a public or shared device.
• Keeping OTP verification or two-factor authentication active makes your account more secure.

4 Deposits, Withdrawals, and Payment Methods

4.1 Deposits

Deposits on 8mbet can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500. Deposits must be made only from a payment account registered in the user's own name — deposits through third parties are prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. The withdrawal process is generally completed within 15 minutes to 2 hours. Transfers are available via bKash, Nagad, Rocket, Upay, and trusted banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank. Identity verification must be completed before a withdrawal request is approved.

4.3 Fraud Prevention

If evidence of any suspicious transaction, money laundering, or other financial irregularity is found, 8mbet reserves the right to suspend the relevant account and review the transactions.

5 Bonuses and Promotional Offers

The 8mbet welcome bonus is a 150% bonus on the first deposit, up to ৳15,000. The bonus amount must be wagered 25 times before it becomes withdrawable. For example: on a ৳1,000 deposit the bonus will be ৳1,500 and the total balance will be ৳2,500 — before withdrawing, ৳1,500 × 25 = ৳37,500 in bets must be completed.

• A bonus applies only once per account; claiming the same bonus with multiple accounts is prohibited.
• Each bonus may have its own expiry period, minimum odds, and other conditions — see the offers page for details.
• 8mbet reserves the right to modify or cancel any bonus program at any time.
• If a breach of terms is found, the bonus and any winnings earned from it may be forfeited.

5.1 VIP Cashback

The VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback is a set percentage of that week's net losses: up to 0.3% for Bronze, up to 0.5% for Silver, and up to 0.8% for Gold. Example: if a Silver member's net loss for the week is ৳20,000, the cashback will be ৳20,000 × 0.5% = ৳100. Cashback is credited directly to the account and paid once per week.

6 Betting Rules

6.1 Valid Bets

Bets can be placed on 8mbet across sports betting, casino games, live casino, and other categories. Specific rules apply to each category, detailed on the relevant pages.

6.2 Bet Cancellation

A bet will be considered void and the original stake refunded in the following situations:

• If the event or match is cancelled or not completed within the scheduled time.
• If incorrect odds are displayed due to a technical error and this is identified before the bet is processed.
• If a system failure occurs in a game and the result cannot be determined.

6.3 Prohibited Activities

Placing bets using bots, automated software, or any unfair method is strictly prohibited. If such activity is detected, the account will be closed and the associated funds forfeited.

7 Responsible Gaming Policy

8mbet believes that online betting and gaming should be an enjoyable experience — not a source of problems. To this end, the platform provides a number of tools, such as deposit limits, temporary breaks, and self-exclusion. Read the relevant page to learn more about responsible gaming tools and guidelines.

• Use of the platform is strictly prohibited for anyone under 21 years of age.
• View betting as entertainment only, not as a source of income.
• Avoid placing bets beyond your means.
• If you notice signs of dependency, contact 8mbet support.

8 Data Privacy and Protection

8mbet is committed to protecting users' personal information. All transactions and data are kept secure through SSL encryption and modern security technology. Full details of how the platform collects, stores, and uses your information can be found in the Privacy Policy.

Personal information is not shared with third parties without the user's consent, except where required by legal obligation.

9 Intellectual Property

All content on the 8mbet platform — logos, designs, software, text, and graphics — is protected by intellectual property rights. Users may use the platform solely for personal and non-commercial purposes. Written permission is required to reproduce, distribute, or modify any content.

10 Limitation of Liability

8mbet bears no liability in the following situations:

• If a bet is lost due to internet connectivity issues or a fault with the user's device.
• If the service is disrupted due to natural disasters, cyberattacks, or causes beyond its control.
• In the event of a system failure by a third-party game provider.

However, in any technical issue, 8mbet will take reasonable steps to protect the user's interests.

11 Account Suspension and Closure

8mbet may temporarily suspend or permanently close any account for the following reasons:

• Breach of any clause of these Terms.
• Suspicious activity involving fraud, deception, or money laundering.
• At the user's request for self-exclusion or in cases of problematic gaming.
• Upon instruction from a regulatory authority.

The opportunity to withdraw any valid balance will be provided before account closure, unless evidence of fraud exists.

12 Complaints and Support

For any complaint or enquiry, contact 8mbet's 24/7 live chat or email support. Support is available in both Bengali and English. You can also visit the Frequently Asked Questions (FAQ) page for answers to common questions.

Support email: [email protected]

After a complaint is submitted, an initial response is generally provided within 2 business days. More complex matters may take longer, but every complaint is recorded and reviewed.

13 Changes to the Terms

8mbet reserves the right to modify or update these Terms at any time. Users will be notified of significant changes via their registered email or through platform notifications. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

It is therefore advised to review this page regularly. The "Last Updated" date at the top of the page indicates whether the Terms have been recently changed.

14 Applicable Law and Dispute Resolution

The interpretation and application of these Terms will follow relevant international gaming laws and the regulations of 8mbet's operating authority.

If a dispute arises, an attempt will first be made to resolve it through 8mbet support. If unresolved, the matter may be settled through a mediation or arbitration process agreed upon by both parties.